Will my Drivers' License work for New Zealand?
If you have held a valid, unrestricted Drivers' License for a minimum of 12 months, and it is in English, then you will not require an International Permit. If you do not have these prerequisites you will need an International Permit or an Approved accurate Translation. All documents must be original.
New Zealand road rules will be different to the rules in your country, especially if you are not used to driving on the left. There are free road code quizzes where you can quickly and easily learn the New Zealand Road Code at http://www.drivingtests.co.nz.
Are there Age restrictions on Hiring cars?
Yes - you need to be 21 years old or over. We do accept drivers under 21 with a valid, unrestricted drivers' license although we do not offer the insurance buy-down option and will also increase the vehicle excess to $3,000 plus GST. The maximum age is 95.
Are Queenstown Airport Pickups available?
Yes, and if you have an existing booking, upon arriving at Queenstown Airport please collect your luggage and phone us on our toll free number 0800 427 055. We will pick you up outside the Arrivals Terminal approximately 5 minutes after you have placed your call. If you do not have a reservation, call us and our friendly staff will assist you in making a reservation.
Can I have an additional driver?
Yes - however we need to see any additional Drivers' Licenses' and they must be present when completing a Rental Agreement.
Is petrol/diesel included in this price?
No - we hire the car out with a full tank of petrol/diesel and require it to be returned full. If a car isn't refueled we will charge petrol/diesel cost plus an additional $20 administration fee.
Is Insurance included in the price?
All vehicles have standard third party liability insurance, however the Insurance Excess (deductible) is $2000.00 plus GST.
What is Insurance Excess (Deductible)?
This is a fee which is payable by the hirer in the event of an accident regardless of who is at fault. We also give you the opportunity for purchasing an Insurance Excess buy-down for all vehicles except for the Toyota Hi-Ace Minibuses, which lowers the Excess from NZD$2000.00 plus GST to NZD$250.00 plus GST (for drivers over the age of 25). For hires 4 days and under a $65.00 flat fee applies, for hires over 4 days the cost is an additional $15.00 per day. (The Toyota Hi-Ace Minibuses Insurance Excess can only be lowered toNZD$1000.00 plus GST).
Do you have One-Way hires?
We are a Queenstown based company and prefer that our vehicles are returned to Queenstown, however sometimes we do have one-way hires available. Please feel free to check with our staff.
What accessories are available for hire?
We can offer Child Seats, GPS, Ski Racks and Snow Chains for your vehicle hire.
Queenstown Airport Drop-off:
If you require a ride to Queenstown Airport, we can provide a drop-off from our Frankton Depot between the hours of 8:00 am and 5:00 pm for an additional $10.00 fee.
If there you have any concerns or queries that have not been addressed, please email us at firstname.lastname@example.org or call us on +64 3 442 7055 or 0800 427 055.